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TechShed Help Center
Frequently asked questions
General
How long will it take for the shipment to arrive?
Processing times of 24-48 hours and estimated shipping time by country
Will I receive a tracking number?
An email with a tracking number will be sent once the package is shipped.
Why did I only receive some of the products?
If products were ordered from different suppliers, they may arrive in separate packages.
What is your return policy?
It is mandatory to specify how many days the customer has, for example 14 or 30 days, and the product terms.
Can I cancel my order?
You can cancel your order before it’s processed or shipped.
Who pays for the return shipping cost?
Usually the customer, unless it is a defective product
What payment methods can be used?
Credit cards, PayPal, Apple Pay, etc.
Is the site secure?
The site uses an SSL certificate and the payment is encrypted.
Are the products original?
This is common if you sell brands or products similar to brands.
Will I have to pay customs duties?
The customer is responsible for any local customs or VAT charges according to their country's laws.
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