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Frequently asked questions
- 01
Processing times of 24-48 hours and estimated shipping time by country
- 02
An email with a tracking number will be sent once the package is shipped.
- 03
If products were ordered from different suppliers, they may arrive in separate packages.
- 04
It is mandatory to specify how many days the customer has, for example 14 or 30 days, and the product terms.
- 05
You can cancel your order before it’s processed or shipped.
- 06
Usually the customer, unless it is a defective product
- 07
Credit cards, PayPal, Apple Pay, etc.
- 08
The site uses an SSL certificate and the payment is encrypted.
- 09
This is common if you sell brands or products similar to brands.
- 10
The customer is responsible for any local customs or VAT charges according to their country's laws.
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